Greg Petro's Forbes Blog
Greg Petro's Forbes Blog
First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.
Posts about voice of the customer:
Greg Petro's Forbes Blog
Last-Mile Delivery War Heats Up As Amazon Rivals Multiply
Greg Petro's Forbes Blog
Economic Turmoil Exposes Retail Industry’s Knee-Jerk Tactics
Greg Petro's Forbes Blog
Overheard At NRF: Sustainability Is What’s Keeping Retailers Awake At Night
Greg Petro's Forbes Blog
Supply Chain Blues: From Ripples to a Tsunami
Greg Petro's Forbes Blog
Pandemic Inspires Hot New Fashion Trend: "Made in America"
Greg Petro's Forbes Blog
Supply Chain Blues: Demand Outpacing Supply Means It's Time to Look at Pricing
Greg Petro's Forbes Blog
Supply Chain Blues: Challenges, Shortages and Disruptions Ahead
Greg Petro's Forbes Blog
Customer Research Gets Tricky As “Out Of Stock” Notices Proliferate
Greg Petro's Forbes Blog
Even the Luxury World Must Listen to Its Customers
Greg Petro's Forbes Blog
Amazon's Department Store Disruption: If You Can Beat Them... Why Join Them?
Greg Petro's Forbes Blog